Legal agreement governing your use of our platform and services
Last Updated: January 1, 2026
By accessing or using the hiu77 platform, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using our services. These Terms constitute a legally binding agreement between you and hiu77.
You must be at least 21 years of age and a resident of Indonesia to use this platform. Online gambling may be subject to legal restrictions in your jurisdiction. You are solely responsible for ensuring compliance with local laws.
For the purposes of these Terms & Conditions, the following definitions apply:
By creating an Account on hiu77, depositing funds, placing bets, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy.
These Terms apply to all users of the Platform, regardless of how you access our Services (desktop browser, mobile browser, or mobile application). If you access the Platform on behalf of a business or legal entity, you represent that you have authority to bind that entity to these Terms.
Your continued use of the Platform following any modification to these Terms constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
To use hiu77 Services, you must meet all of the following eligibility criteria:
hiu77 operates under an international gaming license and is accessible to Indonesian users via the internet. Indonesia's Public Gambling Act of 1867 predates online betting and does not explicitly address offshore gambling platforms. While Indonesia's Constitution and various regulations prohibit gambling operations within Indonesian territory, the legal status of Indonesian citizens accessing offshore platforms remains ambiguous.
By using hiu77, you acknowledge that you are responsible for understanding and complying with your local laws. hiu77 does not provide legal advice and does not encourage users to violate local regulations. If you are uncertain about the legality of online betting in your jurisdiction, consult a qualified Indonesian attorney before proceeding.
To create an Account, you must complete the registration form and provide the following information:
You may only register one Account per person. Multiple Accounts (also known as duplicate accounts) are strictly prohibited and may result in immediate closure of all Accounts and forfeiture of any Funds.
hiu77 is required by international licensing regulations to verify the identity of all users. Before processing your first withdrawal, you must complete KYC verification by submitting:
We reserve the right to request additional verification documents at any time, particularly for large withdrawals, irregular betting patterns, or suspected fraudulent activity. Failure to provide requested documents within 30 days may result in Account suspension.
You are solely responsible for maintaining the confidentiality of your Account credentials (username, password, security questions, and any other authentication information). You must:
You are liable for all activities that occur under your Account, whether authorized or unauthorized. hiu77 is not responsible for losses resulting from unauthorized Account access due to your failure to maintain security.
For enhanced security, we strongly recommend enabling two-factor authentication (2FA) on your Account. This feature requires a verification code from your mobile device in addition to your password when logging in from new devices.
hiu77 employs automated and manual monitoring systems to detect suspicious activity, including but not limited to:
We reserve the right to suspend Accounts pending investigation if suspicious activity is detected.
hiu77 accepts deposits and processes withdrawals via the following payment methods available to Indonesian users:
All transactions are processed in Indonesian Rupiah (IDR). We do not accept deposits or withdrawals in foreign currencies.
To prevent money laundering, all deposits must be wagered at least one time (1x) before withdrawal. For example, if you deposit Rp 100,000, you must place at least Rp 100,000 in bets before requesting a withdrawal. This requirement applies even if you do not claim any bonuses.
hiu77 reserves the right to delay withdrawals and conduct investigations in the following circumstances:
We aim to resolve all withdrawal investigations within 7 business days. You will be notified via email if additional documentation or information is required.
All bets placed on the hiu77 Platform are subject to the following general rules:
For sports betting (including football, basketball, and other bandar bola markets), the following rules apply:
hiu77 reserves the right to void bets in cases of obvious error, including but not limited to:
In the event of obvious error, the affected bets will be voided and stakes returned to your Account balance.
Bonuses and promotions offered by hiu77 are subject to specific terms and conditions stated at the time of the offer. General bonus rules include:
All bonuses carry wagering requirements (also known as rollover or playthrough requirements). The wagering requirement specifies how many times you must wager the bonus amount (and sometimes the deposit amount) before bonus winnings can be withdrawn.
Example: A Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets before withdrawal.
Game contribution toward wagering requirements:
While you have an active bonus, the maximum bet per spin, hand, or sports bet is limited to Rp 50,000. Bets exceeding this limit may result in forfeiture of the bonus and associated winnings.
hiu77 reserves the right to void bonuses and confiscate winnings in cases of bonus abuse, including:
hiu77 is committed to promoting responsible gambling and preventing problem gambling. We provide the following tools and resources:
You may temporarily or permanently self-exclude your Account by contacting customer support. Self-exclusion periods available: 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent. During self-exclusion, you will not be able to access your Account or place bets.
You can set daily, weekly, or monthly limits on deposits and losses through your Account settings. These limits help you maintain control over your gambling expenditure.
Set maximum playing time per session to prevent losing track of time during gambling sessions.
Enable periodic pop-up notifications showing your session duration and win/loss status.
For more information, please visit our comprehensive Responsible Gaming page.
Gambling should be a form of entertainment, not a way to make money or solve financial problems. If you feel your gambling is becoming problematic, please seek help immediately.
Warning signs include: gambling with money you cannot afford to lose, chasing losses, lying about gambling activity, neglecting work or relationships, borrowing money to gamble, or feeling anxious when not gambling.
Get help: Contact our customer support team to activate self-exclusion tools, or seek professional counseling from gambling addiction specialists.
The following activities are strictly prohibited and may result in immediate Account suspension and forfeiture of Funds:
All content on the hiu77 Platform, including but not limited to text, graphics, logos, images, software, and trademarks, is the exclusive property of hiu77 or its licensors and is protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You may not:
While we strive for 99.9% uptime, hiu77 does not guarantee uninterrupted access to the Platform. We are not liable for losses resulting from:
We make reasonable efforts to ensure accuracy of odds, game information, and platform content. However, we are not liable for errors, omissions, or inaccuracies. In the event of obvious error, affected bets may be voided as described in Section 6.4.
To the maximum extent permitted by law, hiu77's total liability to you for any claim arising from your use of the Platform shall not exceed the amount of Funds in your Account at the time of the claim, or Rp 10,000,000, whichever is lower.
The Platform and Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
If you have a dispute or complaint, please first contact our customer support team via Live Chat, WhatsApp, or email. We aim to resolve most disputes within 7 business days.
If your dispute is not resolved to your satisfaction through customer support, you may request escalation to our Compliance Department by emailing [email protected] with the following information:
The Compliance Department will investigate and respond within 14 business days.
All decisions made by hiu77's Compliance Department are final and binding. By using the Platform, you agree to accept these decisions.
We reserve the right to suspend or terminate your Account immediately without prior notice if:
Upon Account termination:
You may close your Account at any time by contacting customer support. We will process any remaining balance withdrawal within 7 business days, subject to completion of KYC verification and wagering requirements.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which hiu77 holds its international gaming license, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in the licensing jurisdiction. However, hiu77 may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or prevent fraudulent activity.
hiu77 reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Platform. We will notify users of material changes via email or Platform notification.
Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms. If you do not agree with the changes, you must cease using the Platform and close your Account.
We recommend reviewing these Terms periodically to stay informed of updates.
If you have questions about these Terms & Conditions or require assistance, please contact us through the following channels:
For compliance and dispute-related inquiries: [email protected]
By using hiu77, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use the Platform.
Remember: You must be at least 21 years of age to use this Platform. Online gambling should be a form of entertainment, not a source of income. Please gamble responsibly.
Operating under valid international gaming license with full regulatory oversight and compliance standards.
All rules, conditions, and requirements clearly stated in plain English for your understanding and protection.
All games audited for fairness. RNG certified. Live dealer streaming verified. Your gaming experience is provably fair.
Questions about our Terms? Our Indonesian-speaking customer service team is available round the clock to assist you.
Our customer support team is here to help clarify any provisions of these Terms & Conditions